If you’re running an appointment-based business like a salon, you know that you’re going to have to send out the occasional “Don’t forget” reminders to your customers. But what’s the professional way to communicate to your customers not to forget their appointments?...
The Information War is real. In fact, the title of this article may appear a bit inflammatory—a strong move to contend for the reader’s attention amongst the oceanic barge of ceaseless information. Memes. Sponsored Instagram ads. Photos of your high school theatre...
A customer relationship management system (CRM) could be likened two types of friends: the first, the friendship where you meet for coffee every few months and happily gab for an hour and at the end say, “we should meet more often”, but it never happens. Or a CRM...
Converting online visitors to customers does not have to be a sweat-inducting affair. We're here to make it simple, not scary. For the DIY entrepreneurs in the crowd, you may creating your own online booking form, or juggling customer appointments with an Excel sheet....
According to a working paper series by the Federal Reserve Bank of St. Louis, motherhood may be an indicator for a productive worker. The study analyzes the research productivity of academic economists, both women and men. Thus far, their conclusion: “unconditional...
The smash hit HBO series Game of Thrones has broken all kinds of records. There’s no other TV show that can compare with it in terms of viewership, actors’ pay, or illegal download and streaming numbers. And it certainly sets an all-time high for both lost lives...
With our free Excel roster template you can create a clear shift plan for your employees in no time. Either enter the shifts in the table on the computer, or print it out and fill it in by hand. Simplify your shift planning Our Excel template is completely...
You know what they say: New Year, New You! 2020 brings the perfect opportunity to reorganize how your beauty salon is run so you can be sure of happy customers, happy employees and a happy beauty salon manager too. (Hint: that’s you!) As we head into the holiday...
When running your coaching business, it can sometimes feel like there aren’t enough hours in the day. You need to be providing the excellent service your clients expect, whilst also marketing those services, networking, managing the finances and overseeing your...
Imagine arriving at your beauty salon at the start of your working day. Your team are looking forward to a busy day providing high-end treatments and services to your clients. And then your 9:00am appointment doesn’t show up. Neither does your client booked in for...
Being a small business owner can sometimes feel like a one-person band. When running your beauty salon, you need to manage your appointments, go over invoices, do your salon marketing and all the administrative tasks that come in between. Ideally, you’d get to spend...
Struggles for Small Business Owners Small business owners are trainers, plumbers, contractors, mechanics, beauticians … and they're experts in what they do and not necessarily in the day to day management of a business. Most of the frustrations of small businesses...