Hugo is a singer and spends his free time writing songs. When he's not serenading the office, he is hard work helping our customers and making sure they have the best experience at Shore. He is the Head of Customer Development at our Shore office in the US.
Expensive and increasingly ineffective, Coca-Cola style holiday adverts are on the way out.1 ‘Tis the season of the digital ad campaign and, as a small-business owner… Read More »How To Run Holiday Ad Campaigns For Your Coaching Business
The lights are up, the tinsel is out, and so are the reindeer sweaters. Yep, it’s that time of year again! The holiday season is… Read More »How To Run A Holiday Marketing Campaign For Your Beauty Salon
Imagine arriving at your beauty salon at the start of your working day. Your team are looking forward to a busy day providing high-end treatments… Read More »No-Shows No More: How To Make Sure Your Beauty Salon Customers Turn Up
Running a successful business isn’t easy, no matter what industry you’re in. You may be a great coach, but to manage your coaching business you… Read More »6 Secrets To Managing Your Coaching Business More Successfully
Are you looking to enhance the professionalism of your coaching business, whilst also simplifying the administrative work? Life coaches everywhere are discovering how much an… Read More »Why Your Coaching Business Should Offer Online Appointment Scheduling To Your Clients
When managing a beauty salon, it costs 5 times as much to attract new customers than to keep existing ones.1 Since a repeat customer spends… Read More »6 Customer Retention Techniques for Beauty Salon Owners
As a business coach, you’ve helped numerous clients run their businesses successfully. You’ve got the skills, done the training, and gained the experience. So naturally… Read More »Why Coaching Businesses Are Failing, And How To Ensure Success
Customer Loyalty Time is money and money is time. This is not only true for you and your business, but also for your customers. Maybe… Read More »10 Tricks to Improve Customer Satisfaction
Struggles for Small Business Owners Small business owners are trainers, plumbers, contractors, mechanics, beauticians … and they’re experts in what they do and not necessarily… Read More »Top Pain Points for Small Businesses: How to Overcome the Struggles.